🏢 About Us

Bugejage Multi Trade and Projects is a dedicated service provider committed to simplifying utility payments and mobile recharges for users across India.

Through our platform, Utility Mitra, we offer a secure and lightning-fast way to handle your daily transactions. We focus on transparency, high success rates, and user convenience, ensuring that your bills are paid and recharges are done without any hassle.

Our Vision

To become the most trusted and reliable digital payment partner for every household, providing seamless access to essential services at the click of a button.

📞 Contact & Support

At Bugejage Multi Trade and Projects, we are committed to providing a smooth and reliable experience for all your recharge and bill payment needs. If you face any issues or have questions regarding our services, our support team is here to assist you.

📍 Address

Ground Floor, Shop No. 03,
Gulmohar Apartment, Manvelpada Road,
Nearby Prashant Raut Karyalaya,
Virar East, Vasai Virar,
Palghar, Maharashtra – 401305

💬 Support Information

For quick resolution of your queries, please share the following details while contacting us: Transaction ID, Registered Mobile Number, and Date.

🔐 Privacy Policy

At Bugejage Multi Trade and Projects, we respect your privacy and are committed to safeguarding your personal information. This policy explains how we collect, use, and protect your data when you use our website utilitymitra.com.

📌 Information We Collect

• Mobile number
• Email address
• Transaction details
• Device and browser information

🔒 How We Use Your Information

• Process recharges and bill payments
• Provide customer support
• Improve our services and user experience
• Communicate important updates

🔐 Data Security

We implement appropriate security measures to protect your data. All payment transactions are processed through secure and trusted payment gateways.

📄 Terms & Conditions

Welcome to utilitymitra.com. By accessing or using our platform, you agree to comply with the following terms and conditions.

📌 Use of Services

• Our platform provides recharge and bill payment services for various providers.
• Services are subject to availability and confirmation from respective operators.
• Users must ensure that all details entered are accurate before proceeding with payment.

⚠️ User Responsibilities

• Users are responsible for maintaining the confidentiality of their transaction details.
• Any misuse or fraudulent activity may result in suspension of access.

🔁 Transactions

All payments are processed in real-time and are subject to successful confirmation. Once a transaction is successful, it cannot be cancelled or reversed.

💸 Refund Policy

At Bugejage Multi Trade and Projects, we aim to ensure a transparent and fair refund process.

💰 Successful Transactions

All successful recharge and bill payments are final and non-refundable.

❌ Failed Transactions

• If a transaction fails and the amount is debited, the refund will be processed automatically.
• Refunds will be credited to the original payment method.

⏱️ Refund Timeline

Refunds are typically processed within 5–7 business days. The exact time may vary depending on your bank or payment provider.

❌ Cancellation Policy

We request users to carefully review all details before proceeding with any transaction.

🚫 No Cancellation After Success

Once a recharge or bill payment is successfully processed, it cannot be cancelled.

⏳ Pending Transactions

Transactions that are pending or failed may be automatically reversed.

⚠️ User Responsibility

Users are responsible for entering correct details such as mobile number, operator, and amount. We are not responsible for losses due to incorrect information provided by users.